Shipping & Delivery

- How long does it take to get my order?

Because most items are Made to Order, we require a minimum of 3-4 weeks for production, before shipping can occur.
We strive to produce and ship all items in the quickest possible manner, without infringing on quality.

In the peak season or sale season, we might need up to 3-4 weeks to process your order cause these pieces are purely handmade and it takes a little bit of time to make frames/bones for each specific measurement and style and as these garments are not like normal clothes and cannot be massed produced. We aim to dispatch orders as quickly as possible.

If you're in a hurry, feel free to contact us at hello@clichegalleria.com for a request for priority order.

 - How long does the shipping take?

Orders can take 1-7 business days to process before shipping.

We offer several shipping options for our clients depending on destination, which include:

  • FedEx Home Delivery (3-7 days)

  • UPS Ground Shipping (5-7 days)

  • USPS Priority Mail (3-5 business days)

Delivery times are provided as a guideline and do not take into account local disruptions.

For any items that fail to be delivered, a card will be left and the item returned to the local post office for personal collection or redelivery. Any items not collected within 3 weeks will be returned to us and you may be liable for charges if the 28 day return policy has elapsed by this time.

Please include your phone number when purchasing, as this allows the local courier to contact you directly should any problems arrive with delivery.

- Customs and Import Taxes -
Import fees, duties, handling fees, customs charges, or any other charge imposed by your government are the buyer's responsibility, and in accordance with US and international laws, we will not falsify customs forms. You can use an online duty calculator or contact your country's customs office directly to help estimate what import fees your purchase might incur in your country.

If you live in within Europe, please be aware that the import threshold in your country is very low (meaning that you may pay taxes even on small purchases)